Shipping and Return Information
January 1, 2021
Update: USPS has been unusually unpredictable the last 6 months. Please note that we do our best to ship out in a timely fashion, but once it's in USPS hands we cannot guarantee how long it will take to get to you even with Priority Mail or Express Options. We apologize in advance for any lengthy shipping times. Also, during the winter months, deliveries to our Northern customers may be affected by the weather (snow).
Just some information regarding our shipping policies:
*At the present time we only ship to the United States via USPS.
*Orders will typically ship out in 1-3 days
*Shipping rates are available for various options USPS, UPS, etc.
Please note that we are at the mercy of the carriers and cannot guarantee your package will arrive on time.
PLEASE NOTE: Christmas holidays - our website shipping option may show 1 day with Express but USPS has changed their holiday delivery to cover themselves with extending delivery times from 1-day to 2-day, no delivery on Sundays and Holidays. So I cannot guarantee your package by Christmas day.
International Shipping: We have shipped to Canada and other countries in the past and will consider shipments on a case by case basis. If you are interested in placing an order, please send us the following information:
1. Items you wish to order
2. Your address
3. Preference on shipping - USPS, UPS, FEDEX
Once we receive your information, we will review your order and get pricing for insurance and shipping costs. We will email your invoice directly with all fees included and then you can decide if you would like to place your order. You will then have an option to pay by credit card. Please note that Paypal and most Credit Card companies charge us more to do business with you but we will absorb that expense.
Shipping, VAT and other import fees can add up quickly on Canadian orders. We know this for a fact because we had a bad experience with a previous Canadian customer and at that time decided to suspend deliveries to Canada. We have now decided that with full disclosure on your costs and written acceptance of your order we will consider these shipments. Your order will also include a disclosure statement that we will require you to acknowledge.
We apologize if this seems extreme as many US companies do business with Canada. We are a small Mom & Pop operation and unable to absorb a lot of "extra" shipping fees that come with International orders.
RETURNS: You may return any unused, unopened item within 14 days of your order.
Please notify us upon delivery regarding any items damaged in shipment.
Please note, any return requests from any special orders or large size orders sent to commercial businesses for commercial resale of products in any form will not be considered.
If you have any questions regarding our shipping and return policies, please feel free to contact us.
Thank you. Beach Treasures by Rita